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Contact Us

Need help finding the right case or have a question for a specific department? Find the right contact below.

Contact Us

Customer Service

For sales support, product information and customer support, contact our team using the email address below:

Email: help@TheSnugg.com

Tel: 1-800-891-9271 (Opening times: 9am-5pm, Mon-Fri)

If you're contacting us regarding an issue with your product or trying to activate your lifetime guarantee, please include in your email; your order number and images of any issue you have with your case.

Marketing/Press Enquiries

For press release information, image requests and advertising opportunities,

Email: marketing@thesnugg.com

Bulk Order Enquiries

For more information on bulk ordering please email sales@thesnugg.com or speak to our Live Help team.

Please note all purchases from thesnugg.com will appear on your credit card statement as "ALW*thesnugg442033188334"

Contact Us By Post

Head Office

  • The Snugg
  • Charon Int Trading Ltd
  • 41-42 Eastcastle St
  • London
  • UK
  • W1W 8DU