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Snugg Refund Policy


US Returns


If you are not completely satisfied with our goods and services you have the right to return the item up to 28 days after receipt of your product and receive a full refund for the goods.

Goods can be returned to the following address you will also need to print the returns sheet to include in your package;

The Snugg, Charon Int Trading Inc, 3427 Exchange Avenue, Unit 1, Naples, Florida, 34104, USA

If the goods have arrived to you in a damaged state or there was an error on our behalf please contact us at cs@thesnugg.com.


International Returns Policy


The Snugg does not cover the cost of international returns by post; however you may make your own arrangements and send your product back to the US.

Our postal address is on the top of your packing slip included with your order.

If you are returning your item due to the goods arriving in a damaged state we may refund the shipping charges at our discretion.