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Problems connecting to iTunes?

Although the process of connecting your iPad with iTunes should be a relatively simple one, it is worth remembering that there are problems which can occur from time to time.

Although the process of connecting your iPad with iTunes should be a relatively simple one, it is worth remembering that there are problems which can occur from time to time. You may find that your iPad won't connect to iTunes for one reason or another. However, it needs to do this so that it can receive important system updates and allow you to back up your data.

The first thing you need to do if your iPad won't connect to iTunes is to check that your computer is recognising the iPad. Look in the upper right-hand of your iPad's screen - you should see a small lightning bolt icon on the battery meter. As you're probably aware, this means that it's charging. If your USB port is incapable of charging your iPad, however, the words 'not charging' should appear next to the battery meter instead.

If you don't see either the lightning bolt or 'not charging', then you'll need to check your USB port. If your iPad won't connect via one USB port, try another one and see if that works. If that solves the problem, then you have a bad USB port. You can purchase a USB hub separately if you need to, although most computers have at least two separate USB ports.

Low power can also cause problems, and iTunes may not recognise your iPad if it's in serious need of recharging. Try letting the iPad recharge completely before attempting to reconnect it again. Alternatively, you can always try rebooting your computer and then giving it another go. While you're waiting for your computer to reboot, you can then reboot your iPad and try to reconnect the device to iTunes again.

If you still haven't managed to solve the problem, then it's possible that your version of iTunes has become corrupted in some way. Try downloading another version and install it, then reconnect the iPad. If that doesn't work, then it may be that you have a problem with your drivers or system files. Perhaps there's a software conflict on your computer. Try running anti-virus software and try to connect your iPad again to see if that has any effect.