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Welcome to The Snugg

Snugg Refund Policy

If you are not completely satisfied with our goods and services you have the right to return the item up to 28 days after receipt of your product and receive a full refund for the goods.

USA Returns

If you are not completely satisfied with our goods and services you have the right to return the item up to 28 days after receipt of your product and receive a full refund for the goods.

If the goods have arrived to you in a damaged state or there was an error on our behalf please contact us at cs@thesnugg.com for your return instructions.

However if you have simply changed your mind, postage will not be provided and you will need to return the goods to us in a good condition.

Goods can be returned to the following address you will also need to print the returns sheet to include in your package;

The Snugg, Charon Int Trading Inc, 3427 Exchange Avenue, Unit 1, Naples, Florida, 34104, USA

International Returns Policy

The Snugg does not cover the cost of international returns by post; however you may make your own arrangements and send your product back to us.

Our postal address is on the reverse of your packing slip included with your order.

If you are returning your item due to the goods arriving in a damaged state we may refund the shipping charges at our discretion.