SHOPPING FROM THE US?Visit our US website to receive a free delivery option and reduced delivery ratesStay on this SiteShop the US Site Home Refund Policy Snugg Refund Policy If you are not completely satisfied with our goods and services you have the right to return the item up to 28 days after receipt of your product and receive a full refund for the goods. Canadian Returns If you are not completely satisfied with your product you have the right to return the item. This can be done up to 28 days after receipt of your product by using the returns form below. Download Returns Form Items can be returned for a refund or exchange to the following address you will also need to include the returns form in your package; The Snugg, Charon Int Trading Inc, 3940 Radio Road, Unit 110, Naples, Florida, 34104, USA International Returns Policy The Snugg does not cover the cost of international returns by post; however you may make your own arrangements and send your product back to us. Our postal address is on the reverse of your packing slip included with your order. If you are returning your item due to the goods arriving in a damaged state we may refund the shipping charges at our discretion.