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Contact Us

Need help finding the right case or have a question for a specific department? Find the right contact below.

Customer Service

For sales support, product information and_customer support, speak to our team by:


Telephone: 1-888-414-1738

If you're contacting us regarding an issue with your product or trying to activate your lifetime guarantee please include in your email; your order number and images of any issue you have with your case.

Live Help

Marketing/Press Enquiries

For press release information, image requests and advertising opportunities,


Product Reviews

For details on how to review one of our products: Please click here.

Bulk Order Enquiries

For more information on bulk ordering please email or speak to our Live Help team.

Contact Us By Post

Head Office

  • The Snugg
  • Charon Int Trading Ltd
  • Eastgate House
  • 16-19 Eastcastle St
  • London
  • UK
  • W1W 8DA

Bolton Office

  • The Snugg
  • Charon Int Trading Ltd
  • The Cube
  • Coe Street
  • Bolton
  • UK
  • BL3 6BU

US Office

  • The Snugg
  • Charon Int Trading Inc
  • 3940 Radio Road, Unit 110
  • Naples
  • Florida
  • 34104
  • USA

Japanese Office

  • The Snugg
  • Charon Int Trading K.K
  • Meiji-Yasuda Seimei
  • Meidaimae Building
  • 4F2-41-11
  • Matsubara
  • Setagaya-ku
  • Tokyo
  • 156-0043
  • Japan