TheSnugg.com Australia
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Welcome to The Snugg

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Over the festivities any questions or issues can be sent to cs@thesnugg.com. Our Customer Service Team are available during these stated hours:

Live Help Hours

Christmas Eve: 4pm - 8am AWST

Christmas Day: CLOSED

Boxing Day: 10pm - 8am AWST

Saturday 27th: 12am - 4am AWST

Sunday 28th: 12am - 4am AWST

Monday 29th: REGULAR HOURS

Tuesday 30th: REGULAR HOURS

New Years Eve: 4pm - 5am AWST

New Years Day: CLOSED









Telephone Hours

Christmas Eve: 5pm - 1am AWST

Christmas Day: CLOSED

Boxing Day: 10pm - 1am AWST

Saturday 27th: CLOSED

Sunday 28th: CLOSED

Monday 29th: REGULAR HOURS

Tuesday 30th: REGULAR HOURS

New Years Eve: 5pm - 1am AWST

New Years Day: CLOSED






Contact Us

Need help finding the right case or have a question for a specific department? Find the right contact below.

Customer Service

For sales support, product information and_customer support, speak to our team by:

Email: help@thesnugg.com

Telephone: 1-800-969-857


Live Help


Marketing/Press Enquiries

For press release information, image requests and advertising opportunities,

Email: marketing@thesnugg.com

Product Reviews

For details on how to review one of our products: Please click here.


Bulk Order Enquiries

For more information on bulk ordering please email sales@thesnugg.com or speak to our Live Help team.

Contact Us By Post

Head Office

  • The Snugg
  • Charon Int Trading Ltd
  • 131 - 151
  • Great Titchfield Street
  • London
  • UK
  • W1W 5BB

Bolton Office

  • The Snugg
  • Charon Int Trading Ltd
  • The Cube
  • Coe Street
  • Bolton
  • UK
  • BL3 6BU

US Office

  • The Snugg
  • Charon Int Trading Inc
  • 3940 Radio Road, Unit 110
  • Naples
  • Florida
  • 34104
  • USA

Japanese Office

  • The Snugg
  • Charon Int Trading K.K
  • Meiji-Yasuda Seimei
  • Meidaimae Building
  • 4F2-41-11
  • Matsubara
  • Setagaya-ku
  • Tokyo
  • 156-0043
  • Japan